Shipping Policy
Payment and Dispatch
The following terms and conditions apply:
The products are delivered worldwide.
Shipping costs (including legally applicable VAT)
1. Domestic deliveries (Germany)
- DHL Standard: 5.90 € per order
- Free shipping: from an order value of 49.00 €
- DHL Express: 13.90 € per order
2. Deliveries to foreign countries
Zone 0 – Austria, Poland
- DHL International: 6.90 € per order
- Free shipping: from an order value of 59.00 €
- DHL Express: 14.90 € per order
Zone 1 – Belgium, Luxembourg, Netherlands
- DHL Express International: 10.90 € per order
- Free shipping: from an order value of 79.00 €
Zone 2 – Denmark, France, Monaco
- DHL Express International: 11.90 € per order
- Free shipping: from an order value of 99.00 €
Zone 3 – Czech Republic, Ireland, Italy, Spain, United Kingdom, Northern Ireland, Vatican City
- DHL Express International: 12.90 € per order
- Free shipping: from an order value of 129.00 €
Zone 4 – Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Malta, Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Turkey
- DHL International: 15.95 € per order
- Free shipping: from an order value of 150.00 €
Provision of digital content
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Digital content is also provided in your customer account within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
You will also be informed about the provision by e-mail.
Delivery periods
Unless otherwise specified in the quote:
- Domestic delivery (Germany): within 1–3 working days
- International delivery: within 5–21 working days from conclusion of contract (in case of agreed prepayment from the date of the payment instruction)
Please note that deliveries are not made on Sundays and public holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted payment options
Direct payment methods
- Prepayment via bank transfer
- Payment by credit card
- Payment via paydirekt
- Payment via Sofortüberweisung (immediate transfer)
- Payment by invoice (via Klarna)
- Payment by instalment purchase (via Klarna)
- Payment via direct debit (via Klarna)
- Payment via credit card (via Klarna)
- Payment via Amazon Pay
- Payment via giropay
- Payment via Google Pay
- Payment via Apple Pay
PayPal Checkout
- Payment via PayPal
- Payment via PayPal Express
- Payment via credit card
- Payment by SEPA direct debit
- Payment via "Pay Later"
- Payment by instalment purchase
- Payment via Sofortüberweisung (immediate transfer)
- Payment via giropay
Bank details
ECLAT GmbH
IBAN: DE48 5135 0025 0205 0636 67
BIC: SKGIDE5FXXX
If you have any questions, please contact us at the contact details mentioned in the Legal Notice.