Nothing. Flora is free and you can use her as often as you like, even without an account.

Yes. You don't need any technical terms. Just describe in your own words how you want your fragrance to smell – warm, fresh, or like clean laundry. Flora translates that into notes. And if you have no idea where to start, choose "Ask me a few questions" in the chat and Flora will guide you step by step.

Flora works exclusively with our own range of more than 500 ÉCLAT creations. She draws on the notes, fragrance families and product data stored for each one, and recommends the fragrances that best match your description.

Yes, and this works particularly well. Describe the notes you like, or paste a full list of top, heart and base notes straight into the chat. Flora matches it against our collection and shows you the closest creations. She gives no information about other brands' fragrances and makes no comparisons.

That's exactly what the samples are for. Flora puts together a personal discovery set with 8 samples that match what you described, so you can try them at home before committing to a full bottle.

Flora rates every fragrance on a scale from 0 to 100. The values come from our own assessment of each creation and help you compare fragrances with one another. From around 80 points, a fragrance lasts longer than average. How a fragrance actually performs always depends on your skin, the season and how much you apply.

Your answers are only used to give you a recommendation during the conversation. Flora is an AI, not a human advisor. If you'd rather speak to a person, you can reach our customer service here.

Just tell Flora. That's exactly why the consultation is a conversation: "too sweet", "too heavy", "without leather" is enough, and she'll adjust the selection. You can also tell her which fragrances you already own, so she doesn't suggest them again.